These terms cover your use of Pidge Rewards, the app that holds your loyalty cards for Pidge shops, and hellopidge.com. Pidge is operated by Arete Technologies LLC (“Pidge”, “we”). Businesses that run programs on Pidge agree to separate Merchant Terms.
1. Your account
- You need to be at least 13 to use Pidge Rewards (or older where the law requires).
- Sign in with an email code or Sign in with Apple. Keep access to your email secure; you’re responsible for activity on your account.
- One account per person. Pidge Rewards is free for members.
2. Loyalty programs are run by shops
Each shop decides its own program: how you earn stamps or points, which rewards it offers, minimum spends, expiry dates and any other rules shown in the app. Rewards are offered by the shop, not by Pidge, and:
- have no cash value and can’t be exchanged, sold or transferred;
- may expire on the date shown in your wallet;
- may change going forward if the shop edits its program (balances you’ve already earned aren’t reduced by an edit);
- may end if a shop leaves Pidge or closes. We’ll try to give you notice in the app.
3. Fair play
Please don’t:
- share, screenshot or copy your member QR to earn for someone else, or try to earn without a genuine purchase or visit;
- interfere with the app or our systems, scrape them, or reverse engineer them;
- use Pidge to break the law or to harass anyone.
Shops and Pidge may reverse earnings that came from fraud or mistakes and may suspend accounts that abuse programs.
4. Messages
Shops you’ve joined can send you messages (“Carrier”) and Pidge sends reward alerts. Pidge limits how often shops can message you and holds messages during quiet hours. You can mute any shop or turn off notifications at any time.
5. Privacy
Our Privacy Policy explains what we collect and how to delete your account. You can delete your account in the app at any time.
6. Changes and ending
We may update the app and these terms. If a change is material we’ll tell you before it takes effect; continuing to use Pidge after that means you accept it. You can stop using Pidge and delete your account whenever you like. We may suspend or end access for a serious or repeated breach of these terms.
7. Disclaimers and liability
Pidge is provided “as is”. We work hard to keep it running, but we can’t promise it will always be available or error-free. To the extent the law allows, Pidge isn’t liable for indirect or consequential losses, or for rewards and offers made by shops, and our total liability to you is limited to US$50. Nothing in these terms limits rights you have under consumer law that can’t be waived.
8. Law
These terms are governed by the laws of [governing law to be confirmed], except where your local consumer law says otherwise.
Contact
Questions: support@hellopidge.com.